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Terms & conditions

  • All Red Baron aircraft are subject to passenger maximum height and weight limitations. Please refer to the restrictions page for details.
  • Red Baron vouchers are valid for six (6) months from date of purchase.
  • Red Baron vouchers are not refundable.
  • Red Baron vouchers are fully transferable.
  • Red Baron does its best to honour vouchers on the day the voucher holder wishes to fly allowing for weather conditions, aircraft serviceability and pilot availability.
  • Passengers will not be permitted to fly if they are under the influence of drugs or alcohol.
  • Red Baron reserves the right to cancel and/or reschedule flights if the weather is deemed unsuitable for flying. This includes,  but is not limited to,
  1. Low cloud cover
  2. Rain
  3. Adverse wind conditions
  4. Forecast temperature exceeding 30’C

 

Cancellation Policy

  • Red Baron vouchers are not refundable.
  • Red Baron vouchers are fully transferable.
  • If you need to change a reservation, please call at least 24hrs prior to the scheduled flight time.
  • If you are ill on the day of the flight please call us as early as possible.
  • If the weather is not suitable for your flight we will call the primary contact person to rescheduled.
  • If a passenger fails to honour a flight booking a 50% “No Show” fee will apply. The flight will only be rebooked once the “No Show” fee has been paid. 
  • No refunds will be given for “No Shows”.
  • If the voucher holder wishes to redeem a voucher that is up to three (3) months past its expiry date the voucher holder is liable to pay any difference in price between the current price of the service and the purchase price of the voucher.
  • If the voucher holder wishes to redeem a voucher that is between three (3) months and six (6) month past its expiry date the voucher holder is liable to pay any difference in price between the current price of the service and the purchase price of the voucher and is also required to pay a $30 reactivation fee.
  • If the voucher holder wishes to redeem a voucher that is over six (6) month past its expiry date the voucher holder is liable to pay any difference in price between the current price of the service and the purchase price of the voucher and is also required to pay a $50 reactivation fee.

 

Flight Restrictions

  • All Red Baron aircraft are subject to maximum height and weight limits.
  1. To fly in the Extra plane height must not exceed 190cm (6’4″) and weight must not exceed 105kg.
  2. To fly in the open cockpit Pitts Special bi-plane passengers height must not exceed 190cm (6’4″) and weight must not exceed 100kg (220lbs).
  3. To fly in the Robin 2160 the passengers height must not exceed 198cm (6’6″) and weight must not exceed 110kg (242lbs).
  4. If a passenger’s height or weight is over the limitation for the Pitts Special a Robin may be substituted for selected flights.
  • Passengers must be in good physical health. If you have a physical disability please let us know in advance so we can ensure we have the facilities you will require to access the aircraft and enjoy your flight.
  • Passengers under the age of 18 must have explicit parental consent.
  • Passengers are not permitted to carry anything, other than a camera, with them on the flight; loose objects dropped into the aircraft may jam the flight controls.
  • Camera must have a secure wrist strap. Compact cameras are preferred.
  • Passengers will not be permitted to fly if they are under the influence of drugs or alcohol. This assessment is made at the pilot’s discretion and is not open for discussion. The pilot’s word is final.
  • If a flight is cancelled due to intoxication the “No Show” rule will apply. For information on the “No Show” rule please see our cancellation policy.