TERMS & CONDITIONS

• All Red Baron aircraft are subject to passenger maximum height and weight limitations. Please refer to the restrictions page for details.
• Red Baron vouchers are valid for six (6) months from date of purchase.
• Red Baron vouchers are not refundable.
• Red Baron vouchers are fully transferable.
• Red Baron does its best to honour vouchers on the day the voucher holder wishes to fly allowing for weather conditions, aircraft serviceability and pilot availability.
• Passengers will not be permitted to fly if they are under the influence of drugs or alcohol.
• Red Baron reserves the right to cancel and/or reschedule flights if the weather is deemed unsuitable for flying. This includes, but is not limited to,
  • Low cloud cover
  • Rain
  • Adverse wind conditions
  • Forecast temperature exceeding 35’C
• Red Baron reserves the right to cancel and/or reschedule flights if a pilot is unavailable to fly at the scheduled time.
• Red Baron reserves the right to cancel and/or reschedule flights if the pilot deems the aircraft unserviceable at the scheduled time.
• Should inclement weather or aircraft serviceability issues prevent the voucher holder from flying within the validity date of the voucher Red Baron will extend the validity of the voucher to the first available booking in clear weather with no disadvantage to the voucher holder.
• If the voucher holder wishes to redeem a voucher that is up to three (3) months past its expiry date the voucher holder is liable to pay any difference in price between the current price of the service and the purchase price of the voucher.
• If the voucher holder wishes to redeem a voucher that is between three (3) months and six (6) month past its expiry date the voucher holder is liable to pay any difference in price between the current price of the service and the purchase price of the voucher and is also required to pay a $30 reactivation fee.
• If the voucher holder wishes to redeem a voucher that is over six (6) month past its expiry date the voucher holder is liable to pay any difference in price between the current price of the service and the purchase price of the voucher and is also required to pay a $50 reactivation fee.

top of page